Precision Exteriors

    Warranties & Guarantees

    Updated March 2026

    Owens Corning roofing warranties come in tiers, and which one your roof can have depends on how it is built. As an Owens Corning Platinum Preferred Contractor we can offer Platinum Protection — up to 50-year material coverage and Owens Corning–backed workmanship, non-prorated for the first 25 years. It's an optional upgrade on roofs built to Owens Corning's full-system spec, and we register it with Owens Corning within 60 days of installation. On top of that, because Precision Exteriors is a Directorii-listed contractor, you have the option of adding independent third-party coverage through Directorii. That coverage is yours to set up, not something we can grant, and we'll walk you through exactly how it works.

    Below is what each layer actually covers — and what you have to do to have it.

    The Owens Corning Roofing Warranty Tiers

    There is no single "Owens Corning warranty". There are three levels, and a roof only gets the higher ones if it is built with the right combination of Owens Corning components. Owens Corning publishes the full terms and registration details on the Owens Corning roofing site, and F-Wave documents its synthetic shingle coverage on the F-Wave warranty page. Precision Exteriors is an Owens Corning Platinum Preferred Contractor — Owens Corning's highest contractor tier.

    1. Standard shingle limited warranty

    This comes with the product itself on any Owens Corning roof. It covers manufacturing defects in the shingles under the terms printed on the shingle wrapper and the warranty document. No upgrade, no registration by us.

    2. System Protection

    Available from Owens Corning Preferred or Platinum Preferred contractors. It requires Owens Corning shingles plus three qualifying accessories, and gives 50-year non-prorated material coverage. It carries no workmanship coverage.

    3. Platinum Protection

    Only Platinum Preferred contractors can offer this tier. It is an optional upgrade the homeowner pays for — it is never automatic and never included by default. A roof that is not built to the required spec cannot receive it at all.

    Required components: Owens Corning shingles, synthetic underlayment, and Hip & Ridge shingles, plus any two of the following three — Ice & Water Barrier, Starter Shingles, or VentSure Ventilation.

    Material coverage up to 50 years

    Depending on the shingle line, with tear-off and disposal included. Applies to the qualifying Owens Corning components installed as a system.

    Workmanship backed by Owens Corning

    Non-prorated for the first 25 years, prorated after. Precision Exteriors carries the repair obligation for the first 2 years.

    Registered within 60 days

    We must register the warranty with Owens Corning within 60 days of installation. Registration within 60 days is part of our process on every roof that takes Platinum Protection.

    Full-system requirement

    Shingles, synthetic underlayment and Hip & Ridge, plus any two of Ice & Water Barrier, Starter Shingles or VentSure Ventilation. Roofs built to a different spec are not eligible.

    We'll tell you up front whether the roof we're quoting qualifies for Platinum Protection, what the upgrade costs, and what you'd have instead if you decide against it.

    How the Independent Directorii Guarantee Works

    Directorii is an independent third-party platform that lists and guarantees contractors. Precision Exteriors is a Directorii-listed contractor. The guarantee comes from Directorii, not from us — and it only exists if the project is registered with them.

    Three conditions must be met for any tier of coverage:

    • The contractor must be listed on Directorii at the time of contract.
    • The homeowner must have a Directorii user account at the time of contract.
    • The project must be registered by the homeowner or the contractor at Directorii.com.
    Directorii $30,000 guarantee tier

    Tier 1 — $30,000

    • • Deposit protection
    • • Contractor abandonment or fraud
    • • Contractor bankruptcy

    Available once the three eligibility conditions above are met.

    Directorii $250,000 guarantee tier

    Tier 2 — $250,000 (optional upgrade)

    • • Workmanship issues
    • • Building-code and manufacturer non-compliance
    • • Material or product defects

    An optional upgrade the homeowner takes once there is a signed contract. It is not automatic and not included with your project.

    The Manufacturer-First Rule on Product Defects

    For material or product defect claims under the $250,000 tier, you must contact the product manufacturer first. Directorii covers the claim only if the manufacturer wrongly denies it, or does not respond within 60 days.

    How to Set It Up

    Create a Directorii user account at Directorii.com before you sign, make sure the project is registered there, and decide whether you want the optional $250,000 upgrade once your contract is signed. We'll walk you through each step — but the account, the registration and the upgrade decision are yours to make.

    How the Two Layers Compare

    Owens Corning Platinum Protection (optional upgrade)

    • • Material defects: up to 50 years depending on shingle, including tear-off and disposal
    • • Workmanship: backed by Owens Corning, non-prorated for the first 25 years, prorated after
    • • Requires: a full Owens Corning system and registration within 60 days of installation
    • • Alternative tier: System Protection — 50-year non-prorated material coverage, no workmanship coverage
    • • Applies to: qualifying Owens Corning roofs where the homeowner takes the upgrade

    Directorii Guarantee (registration required)

    • • Deposit, abandonment, fraud, bankruptcy: up to $30,000
    • • Workmanship, code compliance, material defects: up to $250,000 with the optional upgrade
    • • Backed by: Directorii, not by us
    • • Requires: Directorii account at time of contract and a registered project

    Precision Exteriors Company Commitment

    • • We stand behind our work
    • • Direct communication with our team for any concerns
    • • Local offices in Cambridge and Salisbury for in-person support
    • • BBB A+ rating, accredited since June 2022, with zero complaints

    Who actually pays if something goes wrong

    CoverageWho stands behind itWhen it applies
    Shingle material defectsOwens CorningComes with the product on any Owens Corning roof
    Workmanship, Owens Corning–backedOwens CorningOnly under Platinum Protection — an optional paid upgrade, only on roofs built to Owens Corning's full-system spec, registered by us within 60 days of installation
    Workmanship, first two yearsPrecision ExteriorsUnder Platinum Protection, we carry the repair obligation for the first two years
    Deposit, fraud, abandonmentDirectorii$30,000 tier. Optional. You must hold a Directorii account at the time of contract and register the project
    Workmanship, code compliance, material defectsDirectorii$250,000 tier. An optional paid upgrade you take once the contract is signed
    Unworkmanlike, incomplete or abandoned workMaryland Home Improvement Guaranty FundUp to $30,000 per claimant, or what you paid the contractor, whichever is less. Only if your contractor was licensed when the contract was signed. Three years to file

    Two of these six are ours to deliver and four are not. We would rather you knew which is which now than found out at claim time.

    Ice barriers: your county decides, not us

    Section R905.1.2 of the residential code requires an ice barrier in areas where there has been a history of ice forming along the eaves and causing water to back up, as designated by the local jurisdiction. Where it applies, it must run from the lowest edge of the roof to at least 24 inches inside the exterior wall line, and on roofs pitched 8:12 or steeper, at least 36 inches measured from the eave edge. Whether it applies to your house depends on whether your jurisdiction designates an ice barrier requirement in its climatic design criteria table (Table R301.2). We will tell you what your county requires before we quote, and we will not sell you one you do not need.

    Ready to Get Started?

    Owens Corning Platinum Protection available on qualifying full-system roofs — plus optional independent Directorii coverage if you want it.

    Get Free Estimate (443) 675-6485

    Warranty & Guarantee FAQ

    Any Owens Corning roof carries the standard shingle limited warranty that comes with the product. Beyond that, Owens Corning offers two upgrade tiers: System Protection, which needs shingles plus three qualifying accessories and gives 50-year non-prorated material coverage with no workmanship coverage; and Platinum Protection, which only Platinum Preferred contractors like us can offer and which requires a full Owens Corning system. Platinum Protection gives up to 50 years of material coverage depending on the shingle, including tear-off and disposal, plus Owens Corning–backed workmanship that is non-prorated for the first 25 years and prorated after. It is an optional upgrade the homeowner pays for, and we register it with Owens Corning within 60 days of installation. Siding, window, door, gutter, deck, and fence projects include their manufacturer warranties. Separately, because we are a Directorii-listed contractor, you can register your project with Directorii to add independent third-party coverage.

    On roofs that qualify for and take Platinum Protection, the workmanship is backed by Owens Corning — non-prorated for the first 25 years and prorated after — with Precision Exteriors carrying the repair obligation for the first 2 years. System Protection carries no workmanship coverage. If you take the optional $250,000 Directorii upgrade on a registered project, workmanship issues are also covered by that independent third-party guarantee.

    It is the upper tier of Directorii's independent third-party guarantee, and it is an optional upgrade the homeowner takes once there is a signed contract — it is not automatic and not included with your project. It covers workmanship issues, building-code and manufacturer non-compliance, and material or product defects. For product defects you must contact the manufacturer first; Directorii covers the claim only if the manufacturer wrongly denies it or does not respond within 60 days. All Directorii coverage requires that the contractor is listed on Directorii at the time of contract, that you have a Directorii user account at the time of contract, and that the project is registered at Directorii.com.

    The $30,000 tier covers deposit protection, contractor abandonment or fraud, and contractor bankruptcy. Like every tier, it requires that the contractor is listed on Directorii at the time of contract, that you have a Directorii user account at the time of contract, and that the project is registered at Directorii.com.

    Owens Corning warranty transfers follow the terms printed on your warranty certificate, including the notification window. Directorii coverage follows Directorii's own transfer terms and requires the new owner to have a Directorii account.

    Create a Directorii user account before you sign, make sure the project is registered at Directorii.com, and decide whether you want the optional $250,000 upgrade once your contract is signed. We'll walk you through it.